Returns & Exchanges
We want you to fall in love with your purchase and we continually strive to deliver the highest quality products possible. If for some reason, you are not completely satisfied with your purchase, you may return it for REFUND or EXCHANGE it for another style within 30 days of receiving your order.
Merchandise must be returned within 30 days of receipt. Merchandise must be unworn and unwashed. Merchandise must have all original tags attached. Any merchandise purchased at discount or on sale cannot be returned. Customers may begin the return process by contacting us at Service@nailscosmetic.com, stating reason for return.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
No restocking fee to be charged to the consumers for the return of a product.
Refunds will be processed within approximately 3 to 7 business days after we receive your return.
Original shipping charges are non-refundable.
Import duties/taxes and customs fees are non-refundable.
All refunds are subject to a $5.99 processing & handling fee, which will be deducted from your refund amount.
Thank you for your understanding and continued support. We love, and appreciate each and every one of you.